Our Services (Click below for details)

• Facility Management Services
• Remote Infrastructure Management (RIM)
• Facility Management
• Enterprise Security Management
• Disaster Recovery
• IT-Asset Management
• Vendor Management Services
• System Integration
• Software Distribution
• Projects Example

Facility Management Services
• Network Management and Administration
• Server Management and Administration
• Remote Infrastructure Management (RIM)
• Facility Management
• Enterprise Security Management
• Disaster Recovery
• IT-Asset Management
• Vendor Management Services

Network Management and Administration\Server Management and Administration Network Management and Administration refers to the broad subject of managing 'computer networks'. Wide variety of software and hardware products are exist in IT industry, Network Management and Administration Services helps company system administrator to manage a network. Network management covers a wide area, including:

Security: Ensuring that the network is protected from unauthorized users.

Performance: Eliminating bottlenecks in the network.
Reliability: Making sure the network is available to users and responding to hardware
and software malfunctions.

We provide:

• Remote monitoring of servers from a central location (local, international)
• Support platforms like Win-NT/2000/2003, Linux, FSD
• Server performance monitoring, fine tuning & optimization
• Server diagnosing & problem resolution
• Server Upgrade
• Print services management
• Systems log monitoring, Security setup & Administration
• OS patch Updates, OS Up-gradation & migration
• Backup administration & control
• User administration & access control

Remote Infrastructure Management (RIM)

• Help Desk Support
• Centralized Desktop Management
• Server Management
• Database Management
• Storage Consolidation
• Enterprise Backup Management & Data Protection

Facility Management

IT Facilities Management Services involve an effective combination of people, process and tools to ensure that your IT infrastructure is always up and running. Catering to the 24x7 service demands on your IT infrastructure, we undertake complete responsibility of ensuring availability and performance of your IT Infrastructure as per SLA.

We provide:

• Program Management
• Service Desk Management
• Server / Systems Management
• Desk-Side Management
• Network (WAN & LAN) Management
• Database Management
• Application Support
• Mail Management
• Telecom Management
• Data Center Management

Enterprise Security Management

Our Security Management Services are delivered round the clock from our Security Operations Center, to ensure your IT infrastructure is secured round-the-clock through our proactive monitoring and security incident management mechanism. We have specialized skills and experience in antivirus server planning and implementation.

We provide:

• Enterprise Virus Protection
• Monitoring and Alert Response
• Managed Firewall/ VPN/ IDS/IPS Solutions
• Firewall Policy Changes
• Device Configuration Backups
• E-mail Security Management
• Web Security Management
• Identity & Access Management

Disaster Recovery

• Recovery Planning & implementation
• Hardware Recovery Harddisk , servers
• System Recovery

IT-Asset Management

• Hardware managed under this service - Servers, Desktops, Laptops, Printers, Networking equipment, UPS, LCD
• Projectors, Scanners, Fax machines, EPABX systems and video conference equipment.

Vendor Management Services

We manage all third party vendors related to IT for your organization on your behalf to set a smooth service flow. We ensure proper service and support from all the third party vendors with regular follow-up and maintaining contract details.

• Create and maintain Vendor database.
• Co-ordinate with 3rd party vendors for maintenance & installation.
• Follow-up with vendors in case of hardware/software problem resolution.
• Track inventory of any items sent for repairs & follow up for replacement.
• Prepare vendors respective SLA
• Liaison with vendors, OEMS, service providers for related work, equipments
• Deploying and maintaining critical part inventory of vendors
• Measure severity parameters of SLA and perform complain escalations respectively
• Logging and escalating complains with vendors and tracking till resolution

System Integration

• Hardware Sales and Services
• Network Integration
• Peripheral Sales & Services
• System Maintenance & Up gradation

Software Distribution

Hardware Sales and Services
Our Company sales a comprehensive range of hardware from new PCs/Servers, Notebooks, Storage devices, Printers, Memory etc... .

Network Integration

• Supply Servers, Workstations, Gateways, Switches, Routers, Modems, NACs, Interface & Modules etc.
• Windows, Linux and FSD OS installation and support
• LAN/WAN connectivity, network cabling & certification
• Application networking services
• Network Management
• Storage networking like SAN, NAS etc.
• Voice & IP communication
• Wireless connectivity
• File server, proxy server, mail server, database server, cluster server installation & support

Business Software Services

• Software development
• Web development
• Software maintenance and upgrade
• Mobile application development
• Consulting service
• Software implementation
• End user Training and support
• ERP, CRM

Technology: V6, Microsoft .Net, SQL sever 2000/2005, PHP, MYSQL, DB2

We have specialized skills in Software Development, Custom Software Development, Ecommerce Software

Development using custom software programming including .NET, PHP, Open Source, Mobile Application.

Projects Example:

• Container Park Management system MFD Mauritius and DAMCO Tanzania
• Seafood hub online Processing system
• Stock Management System
• Quay Traffic Monitoring System for monitoring traffic of fleets of vehicles.
• Electronic Weighing using RS232 programming for capturing precise weighing of vehicles and goods.
• Electronic Gate pass & Control system for monitoring exit of goods from warehouses.

Peripheral Sales & Services
We provide peripheral sales and services from various brands (HP, EPSON,DELL ,MikroTik, etc..)

Software Distribution
We provides software sales and license for leading software brands (Windows OS , Antivirus, etc..)